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We will ship our glamping tents anywhere worldwide however the costs vary significantly depending on the size of the package and accessories included. The purchaser is responsible for all associated duty and taxes associated with the order. Our shipping prices are only an estimate and once you are ready to place your order we can provide a detailed shipping quote.

Our terms are  50% of the total amount should be paid as deposit when the order is confirmed, the 50% remaining amount should be paid when goods leave the factory. (Before ship out factory-we will keep you update by picture once QC and packing done)

Production will commence upon receipt of the deposit payment. The production lead time typically ranges from 25-30 days, depending on the quantity of the order. Shipment to the customer’s location takes approximately 20-30 days. Thus, the total lead time spans from 45-60 days.

We will display our demo products in our company located in LA.

All designs searched from the internet would be required to make modifications by our designers to avoid such conflict on patent issues. And all the customized design would be protected in secret for our customers.

Like the grass ground can be good for tent installation. We can provide base construction and wooden deck platforms to keep off the ground. (Please request to check cost for deck)

The deposit can’t be refunded since the order has been confirmed by each of us.

Yes,  If you have any question about the tent itself, like how to set up, how to keep it in store, how to avoid getting mold, how to clean the tent, or how to repair the tent, you could email or call us at any time. Our staff would reply within 24 hours. (We have prepared a maintenance document for your convenience)

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